You have immediate access to Alumni ID Recovery's experienced professionals if you or anyone in your household* becomes a victim of identity theft.

Our resolution specialists will provide:

Early Detection and Fraud Alerts

Peace of Mind with 24/7/365 Support

Full Service Resolution Services

* Household/family coverage includes spouse/domestic partner, children under 21 who live with subscriber and children under 24 who are full-time students
** When theft occurs 100 miles or more away from primary place of residence

3-in-1 Credit Monitoring

Alumni ID Recovery now includes 3-in-1 Credit Monitoring with real-time alerts of suspicious activity to stop criminals in their tracks and help minimize the damage to your credit. Upon activation of 3-in-1 Credit Monitoring, the subscription holder will receive one-time access to credit reports from the three major credit bureaus and unlimited access to their TransUnion Credit Report and score. Subscribers will then have access to continuous credit monitoring throughout the term of the program with alerts indicating changes in their credit report for a wide range of data including: new address, employment, inquiries, accounts opened in their name, bankruptcies and public records.

Post-Incident Identity Tracking

Subscribers who become victims of identity theft will have access to one year of Post-Incident Identity Tracking that tracks and alerts you if your personal information is being illegally traded on the internet or appears in public records databases.

The Companies Behind the Plan

American Insurance Administrators (AIA): AIA, the administrator for Alumni ID Recovery, is a wholly owned subsidiary of USI Holdings Corporation. Since USI's inception in 1994, it was built to provide insurance-related financial services and property and casualty insurance to the middle market. In recent years, it has acquired companies like AIA, with strong franchise names and a specialized area of expertise. In 2007, USI Holdings was purchased by Goldman Sachs to become the largest privately-held insurance brokerage firm in the United States.

Europ Assistance USA: The U.S. operational company of Europ Assistance, with 46 years of experience in the assistance business, is the backbone of the service. It is the 24-hour, seven-days-a-week initial contact point for the victim and can handle multi-lingual calls from around the world to provide immediate assistance and solutions. Europ Assistance USA provides the victim the necessary speed and timesaving capabilities in the critical early stages of identity theft discovery. Covering over 300 milion people worldwide, Europ Assistance fields two phone calls every second and responds to a need every two seconds. It has been in operation in the United States since 1982 and has not closed its office for a single day since.

TransUnion (TU): One of three large credit bureaus in the United States and Canada, TU provides immediate access to the victim’s creditors, so that Europ Assistance USA can spring into action to start cleaning up the victim’s credit affairs. In an ID theft situation, speed is of the essence, and with their state-of-the-art communication system, TransUnion is able to provide the necessary information within seconds of the victim’s authorization. TransUnion is a leading global provider of business intelligence services supported by more than 3,600 employees, in more than 24 countries worldwide.

Affinity Care (AC): ID theft is not only a trying ordeal financially, but emotionally as well. With 24/7 counselor support available, emotional assistance for the victim is just a phone call away. Affinity Care also provides long-term credit restoration needs, such as resolving any disputes with creditors that arise from an ID theft. For those victims seeking justice, AC offers legal assistance through their nationwide attorney network.